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Ordering & Delivery
Do you deliver across the UAE? Yes. We deliver to Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
How fast is delivery? Most Dubai orders arrive within 2–3 hours. Delivery to other Emirates may take slightly longer depending on location.
Is delivery free? Yes, delivery is free on orders over AED 300. Orders below that amount carry a small delivery charge.
Do you offer cash on delivery? Yes. We accept both Credit/Debit Card and Cash on Delivery (COD).
Products
Are your vapes genuine/authentic? Yes. We source directly from authorized suppliers and only sell genuine, brand-name products, including Al Fakher, Elf Bar, Ghost, Silvaper, HQD, OXBAR, SPRK, Yuoto, PABLO, and VELO.
What's the difference between a disposable vape and a pod system? A disposable vape is pre-filled and pre-charged for one-time use — no charging, refilling, or coil replacement needed. Simply use it and replace it when finished.
What puff counts do you carry? Our range spans from smaller devices around 3,000 puffs up to high-capacity disposables at 60,000 puffs, so you can choose based on how long you want a device to last.
Do you sell nicotine pouches? Yes, we carry nicotine pouch brands including PABLO, VELO, and White Fox — a smoke-free alternative to vaping.
Legal & Age Verification
Is vaping legal in the UAE? Yes, vaping products are legal for sale in the UAE and comply with applicable UAE regulations.
Do I need to be a certain age to order? Yes. Our products contain nicotine and are intended for adults aged 18 and above only. By purchasing, you confirm you are of legal age. Sale to minors is strictly prohibited.
Payment & Support
What payment methods do you accept? Credit/Debit Card and Cash on Delivery (COD).
How can I contact customer support? Email us at contact@vapouae.ae or message us on WhatsApp: https://wa.me/971525502663
What's your return/exchange policy? We accept returns within 7 days of delivery. Items must be unused and in original packaging. Refunds are processed within 3–5 business days.
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